If the issue still persists, please post back for further assistance, we'll be glad to assist you. Refer to the Microsoft help article and follow the steps.Īlso refer: What if a wired device isn't installed Click on properties, click on uninstall tab.Expand the USB Controllers, click on the drivers.Uninstalling and reinstalling USB controllers will not affect the USB port, as when you restart the computer/laptop it gets reinstalled automatically. Try reinstalling USB controllers from device manager and check. Method 1: Uninstall and reinstall USB controllers. What is the make and model of the external hard disk? What is the make and model of your computer? I would appreciate if you can provide us the following information to help us understand the issue better. Sony Hand圜am HDR-SR10 Camcorder 40GB HDD Video Camera HD + Remote. This issue can be caused if any of the multiple reasons like USB driver are unstable or corrupt, PC requires an update for issues that may conflict with a USB external hard drive and Windows may be missing other important I can understand the inconvenience caused to you and I appreciate your efforts in resolving the issue.